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Reputation & Reviews — Metro Detroit

More 5-Star Reviews. Fewer Unanswered Complaints.

Most customers check Google reviews before calling. We automate the review request process, monitor every platform, and make sure negative reviews never go unanswered, so your rating keeps climbing.

Hands-off review management, start to finish.

You focus on the job. We handle everything that builds and protects your online reputation.

Automated Review Request Texts & Emails

After every job, your customer automatically gets a friendly text or email asking for a Google review. You set it up once; the requests go out on their own. No manual follow-up needed.

Google, Yelp & Facebook Monitoring

We monitor all three platforms so you know the moment a new review lands, good or bad. No more checking manually or finding out about a bad review weeks later.

Negative Review Response Drafts

When a negative review lands, we write a professional, measured response draft for your approval. Responding publicly, calmly and quickly, shows future customers you take issues seriously and fix them.

Monthly Rating Report

Every month you get a simple report showing your current rating, how many new reviews came in, and how you compare to nearby competitors in your trade. No jargon, just the numbers that matter.

Reviews are the new word of mouth.

For local trades, a 4.8-star rating with 40 recent reviews beats a 5.0 with 8 old ones. Recency, volume, and responses all signal to Google and to customers that your business is active and trustworthy.

Customers Read Reviews Before Calling

Over 90% of consumers read online reviews before choosing a local business. A strong, recent review profile is often the deciding factor between you and the next name on the list.

Reviews Affect Google Rankings

Google uses review count, rating, and recency as local ranking signals. Businesses with more recent, positive reviews rank higher in the Maps 3-pack, which translates directly to more calls.

Responding Shows Professionalism

When a business responds to a negative review thoughtfully, 45% of consumers say they're more likely to visit. Unanswered negatives, by contrast, scare off new customers permanently.

Set up once, then it runs itself.

We configure everything in the first week. After that, reviews come in automatically and we handle the monitoring for you.

Setup & Configuration

We connect your review request system to Google, Yelp, and Facebook. We write the request message: friendly, on-brand, and timed to go out at the right moment after a job.

Automated & Monitored

Review requests go out automatically. We monitor all platforms for new reviews and alert you the same day. Negative reviews get a response draft in your inbox within 24 hours.

Monthly Report

Each month you get a simple report showing your rating, new review count, response rate, and a comparison to the competition. You see the progress; we handle the work.

Ready to start building your reputation?

Tell us about your business. We'll send a plan within 1 business day. No commitment.